Contact

Talk to a person

There is no support ticket queue and no chatbot. Email goes to the people who build the thing.

Get in touch

Where to send what

General & sales: jack@trainsmartt.com
Support & bugs: jack@trainsmartt.com — include your device and its iOS or Android version if something is broken.
Clubs: Thinking about a squad? Email jack@trainsmartt.com with your club, sport and roughly how many players. Club details are here.
Coaches & PTs: Email jack@trainsmartt.com and we will get you into the console. Coach details are here.
Privacy & data: To request or delete your data, use the account settings inside the app, or email jack@trainsmartt.com — see how account deletion works and the privacy policy.
Reporting content: Use the ⋯ menu on any post or comment in the app. Reports are reviewed and acted on within 24 hours.

Before you email

What it is, what it costs, what it runs on, and how your data is handled.

Setup through to the four-week testing loop.

Both products, and the free-trial rules in full.

Pick your sport, answer a few questions, and your first week is built before you leave the kitchen.

Start your free month

Your first month is free, with nothing to pay today. Then A$24.99/month, cancel any time. On the App Store and Google Play.

Install itFree to download on iPhone and Android.
Tell it how you playYour sport, your season, the nights you train and the kit you have. No account needed.
See your week, then start freeYour program is built before you pay anything. Start the free month to unlock it, and cancel any time in your store settings.